Polaris Family Day Care is open to hearing about and committed to Responding to complaints from families, Educators and community in a Professional manner, which is fair, impartial, and without bias.

​

The safety, wellbeing and development of the children in care will be the paramount Consideration at all times.

 

1. If you have any complaints/concerns please discuss the matter with the Person involved.

​

2. If the matter needs further discussion please contact the Polaris FDC.

​

3. If the matter is not resolved to your satisfaction you may contact the Department of Education and Communities.

​

For further information please refer to our Complaints and Grievance Policies and Procedures.

​

For all the above contacts please call the head office on  02 9648 9893 / 0424 733 123 or email us on info@polarisfamilydaycare.com.au